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var(--color-border-primary);padding-bottom:var(--spacing-lg);margin-bottom:var(--spacing-xl);position:relative}.section-header:after{content:"";position:absolute;bottom:-2px;left:0;width:60px;height:2px;background:var(--color-primary)}.section-title{color:var(--color-text-primary);font-size:1.3rem;font-weight:600;margin:0;display:flex;align-items:center;gap:1rem}.section-title svg{color:var(--color-primary);font-size:1.1rem}.list-item{display:flex;align-items:center;gap:1rem;font-size:1rem;padding:.8rem 0;border-bottom:1px solid var(--color-border-primary);transition:var(--transition-fast)}.list-item:hover{background:var(--color-bg-secondary);padding-left:.5rem;padding-right:.5rem;border-radius:var(--border-radius-md)}.list-item:last-child{border-bottom:none}.list-label{color:var(--color-text-secondary);min-width:120px;display:flex;align-items:center;gap:.6rem;font-weight:600;font-size:.95rem}.list-label svg{color:var(--color-primary)}.list-value{color:var(--color-text-primary);font-weight:500;flex:1}.status-open{background:#e6f4ff;color:#1890ff}.status-in-progress{background:#fff7e6;color:#d48806}.status-resolved{background:#e6ffe6;color:#52c41a}.status-pending{background:#fff0f6;color:#eb2f96}.status-closed{background:#f0f0f0;color:#666}.priority-critical{background:#fef2f2;color:#991b1b}.priority-high{background:#fee2e2;color:#b91c1c}.priority-medium{background:#fef3c7;color:#b45309}.priority-low{background:#dcfce7;color:#15803d}.ticket-closed-notice{padding:1rem 1.5rem;background:var(--color-bg-secondary);border:2px solid var(--color-border-secondary);border-radius:var(--border-radius-md);color:var(--color-text-muted);font-style:italic;font-weight:500;text-align:center;margin-top:1rem}.empty-state{display:flex;align-items:center;justify-content:center;height:100%;padding:3rem;background:var(--color-bg-secondary);border-radius:var(--border-radius-xl);color:var(--color-text-muted);font-size:1.2rem;text-align:center;border:2px dashed var(--color-border-secondary);font-weight:500}@keyframes fadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}@keyframes slideIn{0%{transform:translate(-20px);opacity:0}to{transform:translate(0);opacity:1}}.fade-in{animation:fadeIn .3s ease-out}.slide-in{animation:slideIn .3s ease-out}.header-button{background:#ffffff26;color:#fff;border:none;border-radius:12px;padding:10px 16px;font-size:14px;font-weight:600;cursor:pointer;display:flex;align-items:center;gap:8px;transition:all .3s ease;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);border:1px solid rgba(255,255,255,.2)}.header-button:hover{background:#ffffff40;transform:translateY(-1px)}.header-button:active{transform:translateY(0)}.text-primary{color:var(--color-primary)}.text-secondary{color:var(--color-text-secondary)}.text-muted{color:var(--color-text-muted)}.bg-primary{background-color:var(--color-bg-primary)}.bg-secondary{background-color:var(--color-bg-secondary)}.border-primary{border-color:var(--color-border-primary)}.border-accent{border-color:var(--color-border-accent)}.shadow-sm{box-shadow:var(--shadow-sm)}.shadow-md{box-shadow:var(--shadow-md)}.shadow-lg{box-shadow:var(--shadow-lg)}.rounded-sm{border-radius:var(--border-radius-sm)}.rounded-md{border-radius:var(--border-radius-md)}.rounded-lg{border-radius:var(--border-radius-lg)}.rounded-xl{border-radius:var(--border-radius-xl)}.transition-fast{transition:var(--transition-fast)}.transition-normal{transition:var(--transition-normal)}.transition-slow{transition:var(--transition-slow)}*{margin:0;padding:0;box-sizing:border-box;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif}:root{--color-primary: #2d3436;--color-primary-light: #636e72;--color-secondary: #b2bec3;--neo-bg: #f0f0f0;--neo-bg-raised: #ffffff;--neo-bg-inset: #e8e8ec;--shadow-out: 0 2px 8px rgba(0, 0, 0, .08);--shadow-out-md: 0 4px 12px rgba(0, 0, 0, .1);--shadow-out-lg: 0 8px 24px rgba(0, 0, 0, .08);--color-white: #ffffff;--color-light: #f8f9fa;--color-gray-100: #f8f9fa;--color-gray-200: #e9ecef;--color-gray-300: #dee2e6;--color-gray-400: #ced4da;--color-gray-500: #adb5bd;--color-gray-600: #6c757d;--color-gray-700: #495057;--color-gray-800: #343a40;--color-gray-900: #212529;--color-text-primary: #2d3436;--color-text-secondary: #636e72;--color-text-muted: #6c757d;--color-text-light: #ffffff;--color-bg-primary: #ffffff;--color-bg-secondary: #f0f0f0;--color-bg-tertiary: #e8e8ec;--color-border-primary: #e9ecef;--color-border-secondary: #dee2e6;--color-border-accent: #c8d0e0;--spacing-xs: .25rem;--spacing-sm: .5rem;--spacing-md: 1rem;--spacing-lg: 1.5rem;--spacing-xl: 2rem;--spacing-xxl: 3rem;--border-radius-sm: 8px;--border-radius-md: 12px;--border-radius-lg: 16px;--border-radius-xl: 20px;--shadow-sm: 0 1px 4px rgba(0, 0, 0, .06);--shadow-md: 0 4px 12px rgba(0, 0, 0, .08);--shadow-lg: 0 8px 24px rgba(0, 0, 0, .08);--shadow-xl: 0 12px 32px rgba(0, 0, 0, .1);--transition-fast: .2s ease-in-out;--transition-normal: .3s ease-in-out;--transition-slow: .5s ease-in-out}#root{width:100%;min-height:100vh;display:flex;flex-direction:column;align-items:center}.app-container{display:flex;flex-direction:column;min-height:100%;background-color:#f0f0f0;width:100%;max-width:1920px;margin:0 auto}.main-content{flex:1;display:flex;flex-direction:column;width:90%;max-width:1200px;margin:0 auto;padding:2rem}.page-container{flex:1;display:flex;flex-direction:column;width:90%;max-width:1200px;margin:0 auto;padding:1.5rem 0}.app-header{background:var(--neo-bg-raised);padding:12px 24px;box-shadow:var(--shadow-md);width:100%;border-radius:0 0 var(--border-radius-xl) var(--border-radius-xl);border:none;position:relative;overflow:hidden;height:64px;display:flex;justify-content:space-between;align-items:center;box-sizing:border-box}.app-header h1{margin:0;color:var(--color-text-primary);font-size:20px;font-weight:700}.tickets-container{display:flex;height:calc(100vh - 64px);background-color:var(--color-bg-primary);width:100%;margin:0 auto;padding:1.5rem;gap:1.5rem}.tickets-panel{width:30%;min-width:300px;max-width:400px;display:flex;flex-direction:column;background:var(--neo-bg-raised);border-radius:var(--border-radius-lg);box-shadow:var(--shadow-md);overflow:hidden}.details-panel{flex:1;background:var(--neo-bg-raised);border-radius:var(--border-radius-lg);box-shadow:var(--shadow-md);min-width:0;overflow:hidden}.no-tickets-message{color:var(--color-text-secondary);text-align:center;padding:1.5rem;font-size:.95rem}.ticket-details-panel{display:flex;flex-direction:column;gap:1.5rem;padding:1.5rem;height:100%;max-width:1200px;margin:0 auto}.ticket-header{background-color:var(--color-bg-secondary);border-radius:var(--border-radius-lg);padding:1.5rem;box-shadow:var(--shadow-sm);border:1px solid var(--color-border-primary)}.header-info{display:flex;flex-wrap:wrap;gap:1.5rem}.messages-container{display:flex;flex-direction:column;gap:1rem;flex:1;height:100%;overflow-y:auto;padding-right:.5rem}.message{display:flex;flex-direction:column;gap:.5rem;padding:1rem;border-radius:var(--border-radius-lg);background-color:var(--color-bg-secondary);border:1px solid var(--color-border-primary);position:relative}.message.unread{background:var(--neo-bg-raised);border-left:4px solid var(--color-border-accent)}.message.support-response{background:var(--neo-bg-raised)}.loading-state,.empty-state,.error-state{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:1rem;padding:2rem;text-align:center;color:var(--color-text-muted);font-size:.875rem}.status-badge,.priority-badge{padding:.6rem 1.2rem;border-radius:var(--border-radius-md);font-size:.85rem;font-weight:700;text-transform:uppercase;letter-spacing:.8px;text-align:center;min-width:100px;box-shadow:var(--shadow-sm);border:1px solid rgba(255,255,255,.3)}.form-group{margin-bottom:1rem}.form-group label{display:block;margin-bottom:.5rem;color:var(--color-text-primary);font-size:.875rem;font-weight:600}.form-group input,.form-group textarea,.form-group select{width:100%;padding:.75rem;border:2px solid var(--color-border-primary);border-radius:var(--border-radius-md);font-size:.875rem;color:var(--color-text-primary);background-color:var(--color-bg-primary);transition:var(--transition-normal);outline:none}.form-group input:focus,.form-group textarea:focus,.form-group select:focus{border-color:var(--color-border-accent);box-shadow:0 0 0 2px #c2d0e066}.button{padding:12px 20px;border-radius:var(--border-radius-md);font-size:.95rem;font-weight:700;cursor:pointer;transition:var(--transition-normal);border:none;text-transform:uppercase;letter-spacing:.5px;box-shadow:var(--shadow-md);position:relative;overflow:hidden}.button:disabled{background:var(--color-gray-200);color:var(--color-text-muted);cursor:not-allowed;box-shadow:none}.button-primary{background:var(--neo-bg-raised);color:var(--color-text-primary);box-shadow:var(--shadow-sm)}.button-primary:hover:not(:disabled){box-shadow:var(--shadow-md);transform:translateY(-1px)}.button-secondary{background:var(--neo-bg-raised);color:var(--color-text-primary);box-shadow:var(--shadow-sm)}.button-secondary:hover:not(:disabled){box-shadow:var(--shadow-md);transform:translateY(-1px)}.button-success{background-color:var(--color-success);color:var(--color-text-light)}.button-success:hover:not(:disabled){background-color:#218838;transform:translateY(-2px);box-shadow:0 6px 20px #28a7454d}.button-warning{background-color:var(--color-warning);color:var(--color-text-primary)}.button-warning:hover:not(:disabled){background-color:#e0a800;transform:translateY(-2px);box-shadow:0 6px 20px #ffc1074d}.button-danger{background-color:var(--color-danger);color:var(--color-text-light)}.button-danger:hover:not(:disabled){background-color:#c82333;transform:translateY(-2px);box-shadow:0 6px 20px #dc354566}.login-container{display:flex;justify-content:center;align-items:center;min-height:100vh;background-color:var(--color-bg-secondary);padding:1rem}.login-box{background-color:var(--color-bg-primary);padding:2rem;border-radius:var(--border-radius-lg);box-shadow:var(--shadow-lg);border:1px solid var(--color-border-primary);width:100%;max-width:400px;position:relative;overflow:hidden}.login-box:before{content:"";position:absolute;top:0;left:0;right:0;height:3px;background:var(--color-primary)}@media(max-width:1280px){.main-content,.page-container{width:90%;max-width:1000px}}@media(max-width:1024px){.main-content,.page-container{width:90%;max-width:900px;padding:1.5rem}.tickets-container{padding:1rem;gap:1rem}.tickets-panel{width:40%;min-width:280px}}@media(max-width:768px){.main-content,.page-container{width:95%;max-width:100%;padding:1rem}.tickets-container{flex-direction:column;height:auto;min-height:calc(100vh - 64px)}.tickets-panel{width:100%;max-width:none}.details-panel{width:100%}}@media(max-width:480px){.main-content,.page-container{width:95%;padding:.75rem}.tickets-container{padding:.5rem}.message-attachments{flex-direction:column}.status-badge,.priority-badge{min-width:80px}}